Welcome! Here you find various resources to help you on your journey either as a caregiver or as someone in need of care. If you have any questions, you can always contact a Good Neighbor representative at our CONTACT page.
DO you or a loved one Need help filling out an application for altcs?
What is ALTCS? ALTCS (Arizona Long Term Care System) is the State of Arizona’s Medicaid program that provides long term care services, at little or no cost, to financially and medically eligible Arizona residents who are aged, blind, disabled, or have a developmental disability.
STEP 1
call ALTCS toll-free at: (888) 621-6880
NOTE!
Another person MAY CALL on your behalf
STEP 2
provide documents to show you meet the qualifications
NOTE!
qualifications include need of a nursing home level of care
For detailed information on filling out an ALTCS application, program eligibility requirements, and information regarding the various types of ALTCS services, please download our informative PDF by clicking the ALTCS icon or CLICKING HERE.
ELECTRONIC VISIT VERIFICATION
Good Neighbor is required to get an Electronic Visit Verification (EVV) that your caregiver is providing services when scheduled. To get this electronic verification, we will be using 2 different options.
OPTION 1
Your caregiver may have downloaded a company app on their personal device like a cell phone or tablet. This app will allow your caregiver to clock in and out for the time scheduled with you. The app will require you to sign directly on the device to confirm services were provided. This process will take the place of a paper timesheet.
OPTION 2
Our phone system will call your number on file and ask you a few questions verifying your caregiver's arrival. Once completed, the system will disconnect as it has officially clocked your caregiver in. The phone system will call again at the scheduled end time for your caregiver. The system will ask a few questions, once complete the system will disconnect as it has officially clocked your caregiver out. This process will take the place of the paper timesheet.
"Good Neighbor has been easy to work for and they provide a great service filled with professional and compassionate people ready to provide support to both the caregiver and the client. They are organized and go by the book when hiring and checking and following up with clients. I highly recommend Good Neighbor." - Lonnie
MEMBER TESTIMONIAL
"Good Neighbor has been easy to work for and they provide a great service filled with professional and compassionate people ready to provide support to both the caregiver and the client. They are organized and go by the book when hiring and checking and following up with clients. I highly recommend Good Neighbor." - Lonnie
