Everything you need to know about in-home care services with Good Neighbor Support Services.
In-home care lets your loved one remain in the comfort and familiarity of their home while receiving the care and support they need. It’s often more affordable than assisted living or nursing homes, and it allows for one-on-one attention, personalized routines, and the presence of family.
Simply call us at 623-932-4878 to schedule a free in-home care assessment. We’ll visit your home, talk through your needs, and create a customized care plan. Once we’ve identified the right services, we’ll match you with one of our trained, compassionate caregivers in Arizona.
Our services are available to seniors, individuals with developmental disabilities, new mothers, post-surgical patients, and anyone in need of non-medical support at home. If you're unsure whether in-home care is right for you, just give us a call—we’re happy to help.
Yes! We are fully licensed, insured, and bonded in the state of Arizona for your peace of mind.
We’ve been proudly offering home and community-based services in Arizona for over 24 years. We're also contracted with the Arizona Long Term Care System (ALTCS) and the Division of Developmental Disabilities (DDD).
After your initial consultation, we can typically start care within 1–2 days. We work quickly to match you with a qualified caregiver and get your care plan in motion.
Of course. Our custom care plans are flexible. Whether you need more hours, different services, or a new schedule, simply call us and we’ll adjust things to meet your needs.
Our office is open Monday through Friday, 8:00 AM – 5:00 PM. We also have a 24/7 on-call supervisor to handle urgent needs or caregiver support outside regular hours.
There’s no long-term contract required. We provide a simple service agreement outlining the type of home care services, scheduling, and payment terms.
Yes! If you’d like to be involved in choosing your caregiver, we’re happy to schedule interviews so you can find the right fit.
If for any reason you're not comfortable with your caregiver, let us know. We’ll quickly arrange a replacement that better matches your preferences.
We always have backup caregivers on staff. If your regular caregiver is out, we’ll make sure a qualified team member is sent to your home with no interruption to your care.
All of our caregivers are employees of Good Neighbor, not contractors. That means they’re trained, supervised, and supported to maintain the highest standard of care.
We charge hourly rates, with a 4-hour minimum per visit. Shorter visits may be available at a slightly higher rate. Contact us for a personalized quote that fits your care plan and budget.
We accept multiple forms of payment for non-medical home care, including:
ALTCS (Arizona Long Term Care System)
DDD (Division of Developmental Disabilities)
Private Pay (self-funded home care services)
Long-Term Care Insurance (LTC)
We accept Visa and MasterCard for your convenience.
We send out invoices weekly and bill for services in advance to keep things simple and transparent.
Unfortunately, Medicare does not cover non-medical home care. It only covers skilled medical services like nursing or physical therapy. However, we’re happy to work alongside your Medicare providers to support a full care plan.
Just give us a call! We’re happy to explain your charges and help with any billing questions.
Yes. All caregivers undergo:
A nationwide background checkSocial
Security and identity verification
E-Verify screening
Reference and employment history checks
We also provide state-mandated training, continuing education, and regular evaluations.
Yes! We can provide care anywhere you need us, including hospitals, nursing homes, or assisted living communities.